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Emergency procedures

Emergency procedures

If the T7 trading system is (partially) unavailable, it is our intention to provide market participants with a swift, but also precise and regular information. This information is distributed via different emergency communication channels such as T7 GUI news board (if T7 is available), e-mail, SMS, website message or as automatically generated emergency messages by T7. The overview below does not only provide information how the exchange handles an emergency situation, but also supports our Trading Participants to be prepared as best as possible for the rarely occurring incident cases.

Documents

Newsflashes

Useful links

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Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


Emergency procedures


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