Start of the support window for T7 Release 12.0 cash and derivatives markets at 15:00 CET
18 Nov 2023
Start of the support window for T7 Release 12.0 cash and derivatives markets at 15:00 CET
The support window for T7 Release 12.0 cash and derivatives markets has started.
The support window for T7 Release 12.0 is planned to continue until 18:00 CET.
The T7 production system is available for connectivity testing on the Trader and Admin GUIs, ETI, Market Data Interfaces and FIX LF. Reference data is available via RDI and RDF.
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.