Cash Market Readiness Newsflash | Changes to the Circular and Newsflash service

Release date: 08 Mar 2024

Cash Market Readiness Newsflash | Changes to the Circular and Newsflash service Cash Market Readiness Newsflash

Dear Xetra and Börse Frankfurt Participants,  

We are excited to announce some important updates in regards to our Circular and Newsflash service:

Starting from 18 March 2024, we will be sending our Circulars and Newsflashes from our new e-mail domain:

  • client.info@updates.deutsche-boerse.com

To ensure that our emails continue to reach your inbox and are not mistakenly marked as spam, we kindly ask you to add our new e-mail domain to your safe senders list to continue receiving our updates without interruption.

Along with this change, we are excited to introduce our new Preference Center. This new feature allows you to view and maintain your Circular and Newsflash subscriptions. You can access and adjust your subscriptions anytime through the Preference Center link in any Circular/Newsflash that you receive from Deutsche Börse.

Furthermore, the new mailings will include a personal salutation and come with a new and modern look and feel to further improve the user experience.

If you have any questions or need assistance with these new features, please do not hesitate to contact us.

Thank you for your continued support, and we look forward to bringing you more personalized and timely information.

Kind regards,

Your Client Services Team
 

Recipients:

All Xetra® Trading Participants and Vendors

Target group:

Traders, Technical Contacts, Security Administrators, System Administrators, Nominated Persons, General

Contact:

client.services@deutsche-boerse.com

Web:

www.deutsche-boerse-cash-market.com,
www.xetra.com


Market Status

XETR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Xetra newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.


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