FAQ

Q:	What should be done in case of the following Message: "Your system's time is 3600 seconds behind the Repo server time! Please adjust it to be within 300 seconds."

This message appears when daylight saving time is not set on your PC, even though the time is displayed correctly. To correct this, you should do the following: open the clock window either by double-clicking the time displayed on the taskbar or selecting Date/Time from Control Panel.

select the "Time Zone" tab
check the "Automatically adjust clock for daylight saving changes" flag
select the "Date & Time" tab
adjust the time
click on the OK button

Show all FAQs

Requirements

Q:	Which Operating Systems are supported?

Q:	What browser software is supported with Eurex Repo?

Q:	What Internet connection do I need?

Q:	Does Eurex Repo need to know the IP address of the client / USP Proxy PC?

Q:	Do I need an officially registered IP address to use a leased line?

Q:	Can we use NAT (Network Address Translation) to connect to Eurex Repo?

Q:	Have you got a list of applications which would not run correctly together with the Eurex Repo application on the same PC (especially Microsoft products)?

Q:	Is it possible to administrate PCs running the Trading Client GUI remotely via pcAnywhere or Remotely Possible?

Problems

Q:	Where are the FAQs for the Cisco VPN Client?

Q:	I cannot access the Secure Eurex Repo Page to download software, etc. (the browser displays a message similar to "The page cannot be displayed...")

Q:	What should be done in case of the following Message: "Your system's time is 3600 seconds behind the Repo server time! Please adjust it to be within 300 seconds."

Q:	I can start the Trading Client GUI, but cannot access the on-line help or the statistics page (the browser displays a message similar to "The page cannot be displayed...")

Q:	The Trading Client GUI dies after waking up the computer when a screensaver is installed.

USP Proxy

Q:	Can I download the Repo software using a USP Proxy?

Q:	Can a USP Proxy be shared by more than 1 participant?

Q:	USP Proxy Power Management settings

Q:	Can I run the USP Proxy Processes (USPRPC & USPBCT) as Windows 2003 Services, rather than applications?

Q:	Should the USP Proxy PC be on the outside or inside a firewall?

Q:	Is it possible to use a USP Proxy with the Internet connection solution?

Leased Line

Q:	I am using a leased line connection or have no "normal" Internet access - how can I connect to the Secure Eurex Repo Page to download software, etc.?

Q:	Is it possible to have a direct leased line (ordered from e.g. Swisscom) to Eurex Repo without using the leased-line solution from Verizon Business, BT Radianz or Deutsche Börse Systems AG?

General

Q:	Can we change where the logs from the Trading Client GUI are written to?

Q:	Does the communication for settlement and margin activities also run via the Internet?

Q:	Is it possible to print Trade Slips with the Eurex Repo application?

Q:	How can I get the trade information into my back/front office system?

Q:	Do you have any documentation on how the Eurex Repo client software runs and/or what it does technically speaking?